-
RENOVOTEC INTRODUCES LATEST MOBILE POS AND ORDERING DEVICES THAT BOOST RETAIL SALES; PLUS NEW-GENERATION SD-WAN SYSTEMS FOR FASTER, MORE SECURE RETAIL OPERATIONS - 8 hours ago
-
EVRI APPOINTS HEAD OF DE&I - May 20, 2022
-
DELIVER 2022 Keynote Speakers Announced - May 20, 2022
-
About time! Digitization reaches logistics – and its good news for companies and workers - May 20, 2022
-
What does the logistics sector need to consider when it comes to R&D? - May 20, 2022
-
DELIVER 2022, 8+9 June, Taets Art & Event Park, Amsterdam - May 17, 2022
-
DELIVER Insights – e-Commerce and Logistics: The Evolving Journey - May 17, 2022
-
4,000 NEW JOBS FOR WARRINGTON AS SECRETARY OF STATE OPTS NOT TO INTERVENE IN LOGISTICS SCHEME - May 17, 2022
-
TOWER COLD CHAIN SETS SIGHTS ON DOUBLING ITS GLOBAL NETWORK AS L.A. HUB OPENS - May 16, 2022
-
Voxel Raises $15M Series A to Decrease Workplace Injuries and Prevent Workplace Accidents - May 13, 2022
TOUCHPATH LAUNCHES ‘TOUCHSALES’ CUSTOMER ORDERING PORTAL: SUPPORTS NEW WAYS OF WORKING IN THE COVID-19 ENVIRONMENT
Reduces order entry and fulfilment errors by a minimum of 50%
“We are re-defining customer service for the new business climate” says TouchPath International CEO David Myers
International supply chain solutions provider TouchPath is launching ‘TouchSales’, a web-based customer ordering portal designed for remote, COVID-19-driven working the company announced today. The online portal enables customers to place their orders and manage their business relationship with an industry or commerce supplier from any location quickly, accurately and securely says TouchPath.
The TouchSales portal is open 24/7, runs in real time and has an intuitive, user friendly interface. As well as allowing customers to input their own orders directly it gives them online access to their individual accounts history and to customised product and pricing information from the supplier’s back office system. For TouchSales users the portal will typically replace email, phone or fax orders which need to be manually entered to the ERP*, a process which can result in six out of ten being entered incorrectly according to industry feedback. TouchSales reduces order and related fulfilment errors by a minimum of 50%, can be installed in weeks and pays for itself in months says TouchPath. *Enterprise Resource Planning System
TouchSales can also be used by field sales and call centre sales people to enter sales orders remotely. They can access back office information via the same portal including sales history, accounts receivable (AR), product data and pricing.
“We are re-defining customer service for the new business climate” says TouchPath International CEO David Myers. “TouchSales not only enables new, more flexible ways of working in today’s COVID-19-driven business environment – it actually raises sales and purchase order processing standards, saving time and money.”
TouchPath has operations in the UK (Halifax HX1 5ER) and the USA (High Point, NC 27265).